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Suvarnabhumi International Airport Information
Suvarnabhumi passenger terminal complex comprises of 7 stories above ground and 2 stories below ground. Facilities for both domestic and terminal passengers are situated in the same building.
1 st floor is the bus lobby. Buses are not allowed to go to 2nd and 3rd floors in order to avoid the traffic congestion. Additionally, there is a medical center, an AOT office for electricity monitoring and airport control offices.
2 nd floors is the arrival hall for both domestic and international passengers.
3 rd floors consist of airline passenger waiting lounges, shops, security checkpoints, meeting points, service counters and CIP lounges.
4 th floor is the departures hall. This hall features facilities for both international and domestic passengers, lounges for premium passengers, Thai Airways International PLC; customs control checkpoints, some governmental offices, airline booths, airport information counters and escalators in the centre which can take passengers right up to restaurants on 6th floor.
5 th floor is the offices for Thai Airways International PLC and Star Alliance airlines.
6 th floor consists of restaurants, which can be accessed via the escalators from 4th floor.
7 th floor serves as observation area.
Departing passengers
Passengers can enter through the entrance on the 4th floor of the departures hall, which can be accessed by car or by foot from the car parking buildings, which is connected to the 3rd floor of the departures hall. Upon entering the departure hall, passengers can check-in at counters 4-10 before proceeding to the passport control and the customs control checkpoints.
Passengers can then continue to the concourse building D via 2 connection channel from the terminal complex. The 4th floor of concourse building D consists of a wide variety of shops that passengers can browse while waiting to board. When called for boarding, can approach the gate via the 3rd floor of the departure hall; and when they have arrived at the gate, they have to proceed to the 2nd floor to the hold room.
All passengers and hand luggage taken on board must be examined. The examination points are on 3rd and 4th floors in the airside area of the concourse buildings.
Arriving passengers
Passengers can enter the passenger terminal via the 2nd floor of the concourse building except bus gate passengers. At the terminal, there are passport control checkpoints where passengers can collect their baggage from one of the 22 baggage conveyor belts, 17 of which are for international passengers and 5 are for domestic passengers. Once passengers have collected their baggage and passed the customs control checkpoints, they can proceed to the arrivals hall where they will find transportation counters, hotel and accommodation counters and a tourist information centre.
Outside the arrivals hall are pick-up points; in the case of passengers traveling with a tour agency, they must proceed to the 1st floor for buses and coaches. There is a meeting point on 3rd floor.
Transit and Transfer passengers
Passengers will have to go to the airside area after they arrive at the 2nd floor of the concourse building from the aircraft in order to proceed with the transfer process before continuing to 3rd and 4th floors to complete departure procedures. In the case of transit passengers, they will have to go through the airside area to the departures service area in order to complete the departure procedures.
Customs Allowance
Tobacco Products: 200 cigarettes or 50 cigars or 250g of tobacco
Alcoholic Beverages: 1 liter of wine or spirits
A Glance at Airport Facilities
Airport Authority provides Internet Access, Public Telephone, Post Office, Mobile Phone Rental, Left Baggage, Medical, Duty Free Shops, Shops Area, Commercial Banks, Coffee Shops & Restaurants, Canteens, and Transportation Services.
For more information about the Suvarnabhumi airport, please call the Suvarnabhumi Airport
Information Call Center at +66-2-132-1888 or visit . |
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